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Physical Accessibility Statement

We want everyone to feel welcome and able to visit our practice. Here’s how we make it easy for people to get around and use our building:

Getting In and Around

  • Step-Free Access: There are no steps at our entrance, so it’s easy for wheelchairs, walking aids, or prams to get in. (Access via ramp at Armstrong Road)
  • Accessible Parking: We have special parking spaces close to the door for people who need extra help. (Not at Armstrong Road)
  • Automatic Doors: Our doors open by themselves, so you don’t have to push or pull them.
  • Accessible Toilets: There’s a large toilet with grab rails and an emergency cord to make it safer and easier to use.
  • Lift Access: Move from one level to another without steps

Communication

  • Hearing Loop: If you use a hearing aid, we have a system to make it easier for you to hear at reception.
  • Clear Signs: Signs around the building show where to go, and they’re easy to read.
  • Translator/BSL Interpreter: Available on request

Need Help?

If you need extra help when you visit, our staff are happy to assist. Just ask us if you need help opening a door, finding your way, or anything else.

If you need someone to translate sign language or help you communicate, let us know before your visit so we can arrange it for you.

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