Feedback
The practice and our staff are here to provide patients with the best possible care.
Your views and feedback help us understand how the services we deliver are received. We want to hear about your experience as patients – both what we’re doing well and what you would like to see us change.
There are two regular ways you can share your thoughts with us.
Patient Participation Group
A Patient Participation Group, or PPG, is a volunteer group of patients who work collaboratively with GP staff to help plan and improve practice services by ensuring that your views as patients are always represented.
The NHS Friends and Family Test
The NHS Friends and Family Test is a simple, anonymous way for patients to give feedback after receiving care or treatment.
It’s used across the NHS to help understand if patients are happy with the services we provide or where improvement is needed.
Comments, Complaints, Compliments and Suggestions
We welcome comments and suggestions and will try to deal swiftly with any complaints.
The proposed boundary extension is intended to ensure that patients living in newly developed housing areas have access to local GP services. Holmside Medical Group has a long-standing history of providing primary care to the surrounding community, and these new developments are a natural extension of the population we already serve. The proposed change simply incorporates these new residential areas, which currently fall just outside our existing practice boundary, allowing us to continue delivering accessible, high-quality care to our local community.
We want to hear from you. You can respond between the 27/07/2026 to 21/08/2026
✅ Completing our online survey: