Physical Accessibility Statement
We want everyone to feel welcome and able to visit our practice. Here’s how we make it easy for people to get around and use our building:
Accountable GP
Accountable GP From the 1st April 2015 the NHS requires that every patient is allocated a named accountable GP. All patients registered patients have been allocated a named GP and any newly registered patients will be allocated a named GP within 21 days of registering. This is for administrative purposes only and you retain the … Continued
Privacy Notice for Children
Privacy Notice for Children We keep records about you and your health so we can look after you. Your name, where you live and how old you are Who you live with and who looks after you What care we have given you Photographs we take of you Results and scans of your body like … Continued
Patient Access to Medical Records
Patient Access to Medical Records The General Data Protection Regulation 2018 gives every living person, or an authorised representative, the right to apply for access to their health records. A request for your medical health records held at Holmside Medical Group be made on the form below to the data controller who is Ruth Mckeown, … Continued
Third Party Patient Complaint Form
The Complaints Process
The Complaints Process Talk to us Every patient has the right to make a complaint about the treatment or care they have received at Holmside Medical Group. We understand that we may not always get everything right and, by telling us about the problem you have encountered, we will be able to improve our services … Continued
Patient Complaint Form
Patient Comment Form
Help us to keep your Records Accurate The role of the NHS is to help you to stay as well and healthy as possible and to offer you advice and treatment when you become unwell. For this reason it is important that your health record is as accurate and up to date as possible. Maintaining … Continued
GP Teaching and Training
Registrars Our GP registrars (who are fully qualified doctors specialising by training in General Practice) are with us for six months at a time, and consult independently under the supervision of their trainer, Dr Rachel Cooper. Foundation year 2 Dr We train Foundation Year 2 doctors (F2), after qualification. F2 doctors see patients independently with … Continued
Data Sharing in the NHS
Data Sharing in the NHS Patient data in the NHS is only ever shared for two reasons: to provide patients with the best possible care, and the planning and research needed to design health care services that suit patients. Patient data is only ever shared within the NHS or with legitimate third parties who … Continued