Privacy Notice for Children We keep records about you and your health so we can look after you. Your name, where you live and how old you are Who you live with and who looks after you What care we have given you Photographs we take of you Results and scans of your body like … Continued
Patient Access to Medical Records The General Data Protection Regulation 2018 gives every living person, or an authorised representative, the right to apply for access to their health records. A request for your medical health records held at Holmside Medical Group be made on the form below to the data controller who is Ruth Mckeown, … Continued
The Complaints Process Talk to us Every patient has the right to make a complaint about the treatment or care they have received at Holmside Medical Group. We understand that we may not always get everything right and, by telling us about the problem you have encountered, we will be able to improve our services … Continued
Help us to keep your Records Accurate The role of the NHS is to help you to stay as well and healthy as possible and to offer you advice and treatment when you become unwell. For this reason it is important that your health record is as accurate and up to date as possible. Maintaining … Continued
Registrars Our GP registrars (who are fully qualified doctors specialising by training in General Practice) are with us for six months at a time, and consult independently under the supervision of their trainer, Dr Rachel Cooper. Foundation year 2 Dr We train Foundation Year 2 doctors (F2), after qualification. F2 doctors see patients independently with … Continued
Data Sharing in the NHS Patient data in the NHS is only ever shared for two reasons: to provide patients with the best possible care, and the planning and research needed to design health care services that suit patients. Patient data is only ever shared within the NHS or with legitimate third parties who … Continued
Complaints Procedure 1 Introduction 1.1 Policy statement The purpose of this document is to ensure all staff at understand that all patients have a right to have their complaint acknowledged and investigated properly. This organisation takes complaints seriously and ensures that they are investigated in an unbiased, transparent, non-judgemental and timely manner. The organisation will … Continued
